Privacy Policy
Last updated: December 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, upload videos, or contact us for support.
- Account information (name, email address)
- Video files and associated metadata
- Usage data and analytics
- Communication records
How We Use Your Information
We use the information we collect to:
- Provide and maintain our video processing services
- Process your videos and generate transcriptions
- Improve our AI and machine learning capabilities
- Communicate with you about your account and our services
- Ensure security and prevent fraud
Data Storage and Security
We implement appropriate security measures to protect your personal information and video content. Your data is stored securely and encrypted in transit and at rest.
Data Retention
We retain your personal information and video content for as long as your account is active or as needed to provide you services. You may delete your content at any time.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.